Healthcare professionals face an increase in crisis situations of various forms, including the most extreme expressions of conflict--verbal and physical violence. We provide action-oriented approaches to managing cognitive, emotional, and behavioral disturbances.
OUR TRAINING COURSES
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Training Catalog
CRISIS INTERVENTION & DE-ESCALATION TRAINING FOR HEALTHCARE PROFESSIONALS
The course will allow your staff to gain an understanding of the science regarding patient behavioral factors, and will provide empirical tools and strategies to mitigate risk-prone and threatening behaviors and implement appropriate interventions.
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Training Catalog, Workplace Violence, Sexual Harassment
ILLINOIS SEXUAL HARASSMENT TRAINING COURSE
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Training Catalog
PROFESSIONAL ETHICS TRAINING
UPCOMING TRAINING
UPCOMING TRAINING
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PSYCHOLOGICAL COMPETENCY
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CRISIS INTERVENTION TRAINING
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WORKPLACE HARASSMENT
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DE-ESCALATION AND BODY LANGUAGE TRAINING
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COMPASSION FATIGUE TRAINING
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STRESS MANAGEMENT AND RESILIENCE TRAINING
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CRITICAL THINKING AND PERFORMANCE UNDER PRESSURE TRAINING
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BEHAVIORAL ANALYSIS
DE-ESCALATION
LEARN HOW TO USE BEHAVIORAL CLUES TO HELP DETECT AND PREVENT POTENTIAL VIOLENT INCIDENTS
Our training focuses on providing healthcare professionals with behavioral tools and strategies to manage emotions and regain control over people's behaviors. The course teaches how to establish rapport with agitated or non-cooperative patients, arrive at and maintain a sense of calm, and mitigate the risk of increasing agitation or violence. The patient should be encouraged to communicate openly with staff about their emotions and discuss feelings of anger and frustration.
DE-ESCALATION HAS BECOME A PRIMARY INTERVENTION TECHNIQUE WHEN IT COMES TO HANDLING AGITATED PATIENTS, REDUCING THE LIKELIHOOD OF THEIR AGGRESSION OR VIOLENCE, AND OPTIMIZING HEALTHCARE PROFESSIONAL'S ABILITY TO PERFORM WITHOUT INTERRUPTIONS.
CHALLENGING BEHAVIORS |
DE-ESCALATION TECHNIQUES |
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